What We Collect and Why We Hold It
When you register, we collect your name, mobile number and the payment method you use — whether that is bKash, Nagad or Rocket. Each time you fund your account or request a withdrawal, the transaction reference generated by your wallet app is logged against your account
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record. We also collect device identifiers, IP address and session data so we can verify that it is really you logging in, not someone else attempting access from a different device. Cookies and similar technologies record how you navigate the lobby so we can load the
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pages you use most — you can manage cookie preferences in your browser settings at any time. We do not collect more data than is necessary for account operation, fraud prevention and payment processing. Data linked to your bKash or Nagad transaction history is held only
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for as long as required by our internal retention schedule and any applicable regulatory obligation in the jurisdiction under which we operate. We do not sell, rent or trade your personal information to marketing companies. If a third-party payment processor handles part of your Rocket or
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Nagad transfer, they receive only the minimum data required to complete that transaction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.